Delivery and Handling
BrightSky Australia provides a convenient delivery service straight to your door. From the time you place your order, it will normally take between 3 and 10 days for your delivery to arrive.
In addition, BrightSky offers a premium delivery service which guarantees even faster delivery with the option to insure your products.
This service is available only for orders placed through our customer care centre. Call 1300 88 66 01 to enquire.
Customised delivery service
If you are ordering products on behalf of someone else, you can nominate where you would like the products sent. This customised delivery service gives you flexibility to order on behalf of a client or someone you care for.
If you prefer, you can choose to have your goods delivered in discreet packaging. Please make sure you advise us at the time of placing your order by indicating your request in the comments field on the order form. Alternatively, advise your customer care consultant if you place your order via phone, email or fax.
When you order online, delivery is free of charge, however a Small Order Handling Fee applies to online orders under $50.
If you order through our customer care team using phone email or fax, the delivery charges are:
$12.90 (flat fee)
Free for orders over $300 (excl. GST)
$11.08 (second parcel)
For enquiries please call our customer care team on 1300 88 66 01.